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Property management is a service industry that hinges on personalized interactions. In 2020, many companies accelerated tech adoption to stay...

IF IT IS MARCH, IT MUST BE ANNUAL MEETING TIME. Chances are you are thick in preparation for one of the most important meetings of the year. The...

FOR MOST ASSOCIATIONS, their fiscal year ends on December 31. If an association does not obtain an independent audit by a Certified Public...

IF YOU’VE EXPERIENCED fire damage or smoke damage in your home or business, you may be wondering where to go for assistance and what to do...

BY NOW IT’S NO SECRET that most associations within Washington State are required to do annual reserve study updates, with a site visit...

WATER DAMAGE IS one of the most frustrating and damaging events that can happen in your home or business. Water damage can result from a variety...

WHEN WAS THE last time you felt like you received outstanding customer service? Try to think of an example. Was it a restaurant? Your mechanic?...

WHEN CONDOMINIUM BOARD MEMBERS & COMMUNITY ASSOCIATION MANAGERS move on, they often take vital institutional knowledge with them. That’s...

MANY HOA AND CONDO BOARDS ask themselves every year if they need a snow contract? After all this is Seattle, it will melt off by noon. Let’s...

COMMUNITY ASSOCIATIONS and their management companies are not immune from online and email fraud attempts and scams. The good news: There are...

THERE ARE MANY laws and regulations in Washington State that community associations should be aware of and prepared to address. Common area safety...

EVERYONE IS EXPERIENCING HIGHER COSTS of fuel, food and other necessary, everyday items. You’ve done all the right things including setting...