Made for Managers Day

Made for Managers Day

Thursday, June 8, 2017

What is Made for Managers Day?

Made for Managers Day is an annual educational event specifically tailored to industry professionals who manage common interest communities – condominiums, homeowners associations (HOA’s) and cooperatives. The education offered is appropriate for industry veterans and includes a track for those new to the industry or looking for a refresher. Managers can earn up to four (4) continuing education clock hours by attending the sessions.
We offer a continental breakfast and buffet lunch which provides an excellent opportunity for peer-to-peer networking. In addition to the education offered, a trade show of 55 industry-specific businesses participate to showcase their products and services.
The event wraps up with an afternoon reception providing additional time for socializing and the opportunitiy for many exhibitors to give away exciting prizes to the managers who entered their drawings.

Peanut Butter, Cereal & Canned Meat Drive

WSCAI’s Community Outreach Committee will be collecting Peanut Butter, Cereal and Canned Meat for the Pike Market Food Bank & Senior Center.  Each attendee who donates will be given one raffle ticket per item/$5 donation for a chance to win an Amazon gift card!

You can download the registration form here.

2017 Agenda & Presenters

8:00 a.m. Registration, Exhibit Hall Opens & Continental Breakfast

Sponsored by: Allana Buick & Bers, Inc. – Am Fam Ins – Steve Weidenbach AgencyBEHR/KILZ Paints & Primers CDK Construction Services, Inc.Rafel Law Group PLLC RealManageTatley-Grund, Inc.

8:30 – 9:45 a.m. (Three Concurrent Sessions)

A Roadmap to Managing Disputes with Difficult Owners – This session will help managers identify potential hot button disputes with difficult owners; and will provide participants with practical tools for defusing potential disputes before they reach a tipping point. Case studies will be discussed. Roll up your sleeves for an in-depth discussion of this subject.
Daniel Stein & Justin Sudweeks, Stein, Sudweeks & Houser
and Jon Lofgren, CMCA, AMS, Condominium Management, AAMC
Achieving Excellence in the Midst of Chaos and Change – It’s so easy to throw up your hands and give up…especially with the unique challenges managers face every single day. At the end of the day, how do you evaluate that day’s success and your ability to deliver excellence amidst chaos and change? What’s the chaos? What’s the change? Depends on the day, right? Learn how, despite the rigors of daily chaos and daily change, you as a professional association manager, can put excellence in the success column.
Paul Grucza, CMCA, AMS, PCAM, CWD Group, Inc., AAMC
Manager Toolbox Series (two topics covered for new managers, or veterans looking for a refresher)
Managing the E-mail Whirlwind: Having a pro-active approach to maintain a Zero Inbox – Do you have nightmares about your e-mail inbox? Learn the tools built into Outlook and learn a different way to have a pro-active approach to managing the daily e-mail whirlwind.
Steve Weidenbach, American Family Ins – Steve Weidenbach Agency
Fundamentals of Governing Documents – Managing community associations requires working with each client’s governing documents. During this 30-minute session, attorney David Silver will explain what governing documents are, what’s in them, where they’re located, their order of importance, and why understanding governing documents is essential for managers.
David Silver, Esq., Barker Martin PS

9:45 – 10:30 a.m. – Exhibit Hall

10:30 – 11:45 a.m. (Three Concurrent Sessions)

I’m on My Own? – Are your community associations prepared for disaster? If that time comes, condo owners and residents may find themselves on their own – for everything! Living in a condo or HOA creates unique circumstances for owners. The keys to survival are learning to be prepared, helping neighbors and learning self-sufficiency. Managers may be of little assistance since they may be experiencing the same issues themselves. Join the Red Cross to learn more about how we can assist our communities and have them better understand they will be on their own during disaster events.
Lucia Scordamaglia, American Red Cross

Shady Acres HOA v. Abe Froman Enforcement Hearing (The Prequel) – You may remember Shady Acres and Abe from the widely publicized trial at the recent Law Day events. Well, before Abe started dabbling in home renovation, he led a group of disgruntled homeowners who managed to violate various provisions of the Shady Acres governing documents. Abe and his buddy Angela requested hearings before the board regarding their violations. Attendees of the 2017 Made For Managers Day will have the unique opportunity to observe their mock enforcement hearings from start to finish, where the participants (attorneys, board members, witnesses and others) will highlight all aspects of a community association’s enforcement efforts that happen prior to filing a lawsuit for enforcement.
Participants include attorneys/actors Marlyn Hawkins, Esq., Dan Zimberoff, CCAL, Dean Martin, Esq., Jeremy Stilwell, Esq., David Silver, Esq., Alexis Ducich, Esq. and Collin Vincent, Esq., Barker Martin, PS (or their understudies depending upon trial schedules).
Warning: This presentation is designed for Managers Only. It is a work of fiction. Names, characters, places and incidents are products of the author’s imagination. Any resemblance to actual events or locals or persons, living or dead, is entirely coincidental (although extremely familiar).
Manager Toolbox Series (two topics covered for new managers, or veterans looking for a refresher)
Insurance 101: What you need to know and why – We will cover what managers need to look for and, more importantly, why. We will focus on the basics of association insurance shifting between proper valuations and understanding the exposures an association faces. This session will be fun and fast-paced.
John Galluzzo, Farmers Insurance – John Galluzzo Agency
Essential Tools for Collections – This presentation will provide an intro to collections from a broad perspective. We’ll discuss both tools and habits managers can implement to prevent and reduce delinquencies, as well as information gathering techniques that can make the collections process easier when owners do fall behind.
Valerie Farris Oman, Condominium Law Group, PLLC

Noon – 1:00 p.m. Lunch & Exhibit Hall

Sponsored by Amento Group, McLeod Construction, SR Building Services and Superior Cleaning & Restoration

1:00 – 2:30 p.m.

Avoiding Manager Burnout – The role of community association manager is not for the faint of heart. Overwhelming responsibilities and unrealistic expectations can quickly lead to burnout for those without adequate tools for dealing with the endless challenges. Our panel of veteran managers will share the secrets of their success in avoiding burnout. Come ready to share your experiences and insight during our interactive discussion about identifying the causes of burnout and preventing it from happening to you and your colleagues.
Moderated by Theresa Torgesen, Esq., Sound Legal Partners, PLLC
Panelists: Kathy Dough, Agynbyte LLC – Alicia Graham, CMCA, AMS, PCAM, CWD Group, Inc., AAMC – Toni Hahn, CMCA, Yates, Wood & MacDonald, Inc. – Michaela Hruba, CMCA, AMS, Washington Square Towers

2:30 – 3 p.m. Exhibit Hall Reception

Sponsored by ServPro of Seattle NW

Made For Managers Day provides four (4) continuing education hours. Managers will be required to sign in and out of sessions to be eligible for clock hours.



Kathy Dough

Community Association Manager

Kathy is a Senior Association Manager with Agynbyte LLC and serves on the CA Day Committee at CAI. She has successfully helped associations obtain funding for major repairs and helped associations and their owners strengthen reserve funding for future projects. She loves to learn and teach. With a background in finance, experience shepherding community association clients through major projects, and a reputation for forming effective strong relationships with boards, owners, and outside professionals, Kathy is an association and reserve study professional’s ideal partner for long-term financial planning.

Alexis Ducich, Esq.

Barker Martin, P.S.

Alexis Ducich is Seattle’s lead collections attorney at Barker Martin, PS. Alexis assists condominium and homeowner associations with enforcing their governing documents and recovering unpaid assessments and fines. Prior to joining Barker Martin, Alexis provided general counsel to community associations, and most recently, was in-house counsel for a debt collection agency.

John Galluzzo

Farmers Insurance – John Galluzzo Agency

John began his career with Farmers nearly 30 years ago. They have both a Personal Lines department that focuses on Home, Auto and Life insurance, and a Commercial Department where he spends the better part of his time working with Condominiums, Apartments and Commercial Real Estate. John is looking forward to discussing Condominium Insurance 101.

Alicia Graham, CMCA, AMS, PCAM

CWD Group, Inc., AAMC

Alicia has been working in the Community Association industry since 1999. In her role, she specializes in the management of her team, mentoring fellow managers, budget development, administration, and management of hi-rise, mixed-use, retail, and master Condominium Associations in Seattle and Bellevue. Alicia has remained on the cutting-edge of industry needs by maintaining strategic partnerships with business partners, and positive working relationships with Boards of Directors, Homeowners and Residents. Alicia serves on WSCAI’s Board of Directors as President-elect.

Paul Grucza, CMCA, AMS, PCAM

CWD Group, Inc., AAMC

Paul has been an industry practitioner for 30 years holding numerous prestigious positions within CAI including Institute President, Inaugural Chair for the APCM Board, CEO-MC Retreat Chair, Education Committee Chair, Ethics Panel Member for both CAI and CAMICB, Chapter President, an accomplished author for CAI penning and editing three books for CAI, published by Nolo Publishers, CAI Press and IREM, TV Show host, an in demand speaker for chapters nationally and internationally and a skilled Strategist called to conduct strategic planning for both CA Chapters and other business ventures over the years. As Director of Education and Client Satisfaction for CWD Group, Inc. AAMC® he brings his many years of skill, association involvement and enthusiasm to the Pacific Northwest.

Toni Hahn, CMCA

Yates, Wood and MacDonald

Bio coming soon.

Marlyn Hawkins, Esq.

Barker Martin, P.S.

Marlyn Hawkins is a Shareholder of Barker Martin, P.S. a full-service litigation and homeowner association general counsel law firm. A Puget Sound area native, Marlyn’s practice ranges from construction defect litigation, to pre-litigation workouts to representing communities as general counsel. Marlyn began her legal career as a King County Deputy Prosecuting Attorney in the criminal division, moving to civil litigation in 2000, and has represented community associations almost exclusively since 2002. Marlyn is a frequent speaker at community association, homeowner association and bar association seminars.

Michaela Hruba, CMCA, AMS

Washington Square Towers

Michaela Hruba, CMCA, AMS has a history of successfully working with community associations in the Seattle, Bellevue, Redmond, Renton and Kent area. Currently, Michaela is the general manager for a multifaceted community in Bellevue with twenty years of prior portfolio management experience.

Jon Lofgren, CMCA

Condominium Management

Jon Lofgren has been managing homeowner associations in the Pacific Northwest for seven years.  He finds the industry challenging and very rewarding.

Valerie Farris Oman, Esq.

Condominium Law Group

Valerie Farris Oman is a partner at Condominium Law Group, PLLC and represents community associations on general counsel and governance issues as well as collection matters. An active WSCAI volunteer, Valerie is a speaker at industry events, board boot camps, and management companies, and contributes regularly to industry periodicals. Valerie graduated cum laude from Seattle University School of Law.

David Silver, Esq.

Barker Martin, P.S.

David Silver is Seattle’s lead general counsel at Barker Martin, PS. Dave’s practice focuses on advising condominium and homeowner associations regarding all aspects of governance, assisting associations with their day-to-day interactions with third parties, and interpreting, amending and enforcing CC&Rs. Prior to joining Barker Martin, Dave represented homeowner associations and other clients in a wide range of real property transactions and litigation. Dave is an active member of WSCAI where he has participated in numerous educational events.

Daniel Stein, Esq.

Stein, Sudweeks & Houser

Daniel Stein, Esq. is a litigation associate specializing in insurance coverage and construction defect issues. He is also a contributor to the WSCAI’s Community Association Journal. Daniel earned his Bachelor of Arts at UCLA and his Juris Doctorate at USC Gould School of Law where he was a member of the Interdisciplinary Law Journal. Prior to joining Stein, Sudweeks & Houser, Daniel worked on complex class action lawsuits.

Jeremy Stilwell, Esq.

Barker Martin, P.S.

Jeremy Stilwell is a partner at Barker Martin, P.S., a Pacific Northwest law firm representing condominium and homeowner associations in litigation and general counsel matters. Jeremy’s practice includes construction defect claims, insurance claims, contract disputes, and association general counsel representation. He is an active member of the Washington State Chapter of Community Associations (WSCAI) and serves on the CAI Legislative Action Committee and is Immediate Past President of WSCAI.

Justin Sudweeks, Esq.

Stein, Sudweeks & Houser

Justin D. Sudweeks is a graduate of Seattle University School of Law with an undergraduate degree from BYU. He has practiced law for 13 years, during the course of which he has been involved in the resolution of construction defect claims involving dozens of condominium associations.

Theresa Torgesen, Esq.

Sound Legal Partners, PLLC

Theresa Torgesen is an experienced attorney who has dedicated most of her career to representing condominium and homeowner associations as general counsel. She supports association managers and board members in their community leadership roles, assists them in identifying and addressing potential risks, and collaborates with them to develop practical solutions when problems arise. Theresa is passionate about education and advocacy and is an active volunteer for the Washington State Chapter of Community Associations Institute (WSCAI). She is a frequent presenter of educational seminars and currently serves as the Co-Chair of the CAI Washington State Legislative Action Committee (LAC).

Collin Vincent, Esq.

Barker Martin, P.S.

Collin is one of Seattle’s construction defect litigation attorneys.  Collin’s legal background consists of extensive experience in multiple areas of civil litigation, including several years with a prominent Seattle insurance defense firm.  His practice focuses primarily on condominium and multi-family residential defect cases.

Steve Weidenbach

American Family Insurance – Steve Weidenbach Agency

Bio coming soon.

Daniel Zimberoff, CCAL

Barker Martin, P.S.

Daniel Zimberoff, CCAL is a Partner of Barker Martin, P.S., a Pacific Northwest law firm focusing on complex civil litigation and homeowner association general counsel representation. Daniel is an active member WSCAI, where he has served on multiple committees for over ten years. He is a frequent speaker at community association, homeowner association and bar association seminars. He also contributes regularly to various industry periodicals and professional publications, including multiple articles published in the Community Associations Journal.


Lynnwood Convention Center
3711 196th St SW, Lynnwood, WA 98036


Thursday, June 8, 2017
8:30 a.m – 3 p.m.

How Much?

WSCAI Members – $85 by 5.25; $95 thru 6.1; $105 after 6.1

Non-Members – $110 by 5.25; $120 thru 6.1; $130 after 6.1

Sponsored by:



Pacific Continental Bank

Pacific Continental Bank

The Copeland Group, LLC

Search the Business Directory

Chapter Magazine

WSCAI Journal - Jan/Feb 2018

Journal Advertising Partners for January/February 2018


Law Offices of James L. Strichartz

Pody & McDonald, PLLC

Rafel Law Group PLLC

Banking & Financial Services

Alliance Association Bank
Craig Huntington: 888-734-4567
Judy Nordstrom: 296-327-0496

Popular Association Banking


Charter Construction

Ruff Construction


Community Association Underwriters (CAU)
Amy Clements, ARM, CIRMS:
Dianna Kaspar, CIC, CIRMS:

Farmers/Galluzzo Insurance Agency
John Galluzzo

HUB International Northwest

Management Companies:

The Copeland Group, LLC, AAMC

Yalnes, Inc.
Seattle: 206-708-7777
Tacoma: 253-358-2000

Reserve Studies:

Association Reserves
Jim Talaga, RS


Malarkey Roofing Products

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