[ Events ]
Made For Managers Day
In Lynnwood, WA
Managing With Mastery — Reaching Your Best
Thursday, June 6, 2019 from 7:30 a.m. to 4 p.m.
What is Made For Managers Day?
Made For Managers Day is an annual educational event specifically tailored to industry professionals who manage common interest communities – condominiums, homeowners associations (HOA’s) and cooperatives.
The education offered is appropriate for industry veterans and includes a track for those new to the industry or looking for a refresher. Managers can earn up to four (4) continuing education clock hours by attending the sessions.
All registrants will be provided continental breakfast, a buffet lunch, and an afternoon reception providing opportunities for peer-to-peer networking and socializing. The event includes a trade show of 55 industry-specific businesses showcasing their products and services, with many exhibitors giving away exciting prizes to managers who enter their drawings.
WSCAI Member Pricing
$85 thru 5/17
$95 thru 5/31
$105 after 5/31
$125 at the door (after Noon on 6/5)
Registration includes continental breakfast, seminars, lunch, trade show and reception.
$109 thru 5/17
$129 thru 5/31
$149 after 5/31
$179 at the door (after Noon on 6/5)
Registration includes continental breakfast, seminars, lunch, trade show and reception.
Peanut Butter, Cereal & Canned Meat Drive
WSCAI’s Community Outreach Committee will be collecting Peanut Butter, Cereal and Canned Meat for the Pike Market Food Bank & Senior Center. Each attendee who donates will be given one raffle ticket per item/$5 donation for a chance to win an Amazon gift card!
Made For Managers Day Schedule
[7:30 – 8:30 a.m.] Registration / Exhibit Hall / Continental Breakfast
[8:30 – 9:45 a.m.] Welcome, Thanks and Opening Session
14 Leadership Trends That Will Shape Community Management Over The Next Few Years
Becoming a great leader requires taking proactive steps to improve your own leadership capabilities. But there’s more to it than that. Engaged leaders need to stay on top of the current trends influencing them individually, influencing their companies and influencing others. To ensure you can continue to achieve great results, we will focus on 14 leadership trends that are shaping both today and tomorrow in a thought-provoking format.
[9:45 – 10:30 a.m.] Exhibit Hall / Networking
[10:30 a.m. – Noon] Three Concurrent Sessions (Select One)
[Option A] Hidden Dangers of Owner Improvements to Common Elements
- Alicia Graham, CMCA, AMS, PCAM, CWD Group, Inc., AAMC
- Dave Gramann, Amento Group
- Tony Rafel, Esq., Rafel Law Group, PLLC
Many HOA communities allow individual owners to make modifications or improvements to their unit. But this seemingly benign policy can have significant and costly impacts down the road.
Scenario 1: A condominium owner wishes to upgrade his or her windows. Windows are, according to this community’s bylaws, the responsibility of the unit owner. With the Association’s blessing, this owner proceeds with the planned window replacement. Years later water leaks begin to manifest in the units beneath. After an investigation, it is determined the leak has occurred due to an improper window installation, resulting in extensive damage to the building envelope. But who bears the cost?
Scenario 2: A penthouse owner wishes to construct a new deck on the roof top. Again, it is his responsibility and the Association approves the design. Years later repairs to the roof need to be made. However, the penthouse owner’s deck covers a large portion of the roof. Who bears the cost to remove and replace the deck to repair the roof? What if, upon installation of the deck, the roof is damaged?
In this panel, we discuss the hidden dangers to common owner improvements, and how Associations can protect their community from lasting adverse impacts and added expense.
[Option B] Order From Chaos — Enforcement options when asking nicely doesn’t work
Increasingly, we see associations with owners who just don’t seem to understand or care about their obligations. Letters and fines don’t work. They don’t pay the fines, or they pay and don’t change behavior. We explore options related to using collection remedies to force compliance, using the courts, and alternative dispute resolution programs. Suitable for all community types.
[Option C] Manager Toolbox Series
Two topics covered for newer managers, or veterans looking for a refresher.
This session is designed to reinforce knowledge of community association governing documents with an emphasis on what terms commonly differ between communities, so that newer community managers (or those looking for reinforcement of the basics) can create a customized summary of key provisions for each community you represent.
Are Communications Between Association Managers and the Association’s Attorneys Confidential?
While Communications between attorneys and board members are privileged as matter of law, is that privilege lost when the association manager is communicating with the attorneys on behalf of the board? This seminar will discuss how if handled properly, communications with association managers can be kept privileged and confidential. A discussion of recent case law will also be included in the seminar.
[Noon – 1:15 p.m.] Lunch & Exhibit Hall
[1:15 – 2:30 p.m.] Three Concurrent Sessions (Select One)
[Option A] Managing Remediation Projects and Assessments: On Your Marks….Get Set….WHOA!
- Jo Flannery, Esq., Ryan, Swanson & Cleveland, PLLC
- Jill Jones, Columbia Bank
- Nicole Lemons, CMCA, Emerald Management & Consulting, LLC
- Josh Strange, Amento Group
From leaky windows and aged roofs, what seems like a minor problem can grow into a major expense. Experts will discuss best practices in evaluating the problem, legal considerations, how to prepare and qualify for financing, and project and assessment management. Take away useful tools to keep the project on track.
[Option B] Manager Toolbox Series
Two topics covered for newer managers, or veterans looking for a refresher.
One Size Fits All – Budgets under WUCIOA
This session will cover the applicability of the Washington Uniform Common Interest Ownership Act’s (WUCIOA’s) budget process and what managers may need to do differently during budget season. We’ll discuss the extent to which these provisions apply to pre-existing communities and how managers can help their community association clients understand what provisions of their governing documents no longer apply (if any).
We will discuss the basics of the process for preparing a reserve study, how to read your study, and how to determine which communities are required to perform an annual study. We will also discuss what disclosures are required under WUCIOA. Whether you are a new manager to the industry or simply want a refresher, this class will be packed with practical tools for your management tool box.
[Option C] Reverse Trade Show
With Management Company CEOs/Executives and Business Partners
What Is A Reverse Tradeshow?
Managers, this is your opportunity to meet new Business Partners for your associations!
Business Partners, this is your opportunity to ask a room full of community association managers your burning questions.
Printable PDF Registration Form
If you don’t want to register online, download and print a registration form and mail to: WSCAI 19101 36th Ave W, Ste 205 Lynnwood, WA 98036
Made For Managers Day Presenters:
Jo Flannery, Esq.
Attorney, Ryan, Swanson & Cleveland, PLLC
Jo Flannery, Esq. is a member of the Litigation and Real Estate departments at Ryan, Swanson & Cleveland, PLLC. Raised by a real estate agent, and a former Realtor herself, she has a particular interest in the many facets of real property law.
Now in her third decade of practice, she primarily focuses on community association law; construction defects and disputes; environmental contamination and regulation; general real property; and insurance law.
Alicia M. Graham, CMCA, AMS, PCAM
Community Association Manager, CWD Group, Inc. AAMC
Alicia M. Graham, CMCA, AMS, PCAM, Community Association Manager, CWD Group, Inc. AAMC has been working in the Community Association industry since 1999. In her role as Community Association Manager for CWD Group, Inc., she specializes in the management of her team, mentoring fellow Managers, budget development, administration, and management of hi-rise, mixed-use, retail, and master Condominium Associations in Seattle and Bellevue. Alicia has remained on the cutting-edge of industry needs by maintaining strategic partnerships with Business Partners, and positive working relationships with Boards of Directors, Homeowners and Residents. She has been a very active volunteer for WSCAI, currently serving as President WSCAI’s Board of Directors. Alicia was awarded the WSCAI Community Association Manager of the Year award in November of 2015.
Principal, Amento Group
Dave Gramann’s 19 years in the construction industry has given him extensive hands-on knowledge of estimating, construction management, building envelopes, and cladding systems. Prior to joining Amento Group, Dave worked for a high-profile construction company in the Seattle area as a Project Manager and Head Estimator where he continued to refine his skills and knowledge in the remediation industry. His skills developing critical path construction schedules and preparing estimates for large scale remediation projects enhance Amento Group’s depth of construction knowledge. With a well-rounded field background, Dave brings a practical approach to solving building envelope issues with a focus on constructability and aesthetics.
Paul D. Grucza, CMCA, AMS, PCAM
Director of Education & Client Engagement, CWD Group, Inc. AAMC®
Paul D. Grucza, CMCA, AMS, PCAM, has been an industry practitioner for close to 34 years holding numerous prestigious positions within CAI including Institute President, Inaugural Chair for the APCM Board, CEO-MC Retreat Chair, Education Committee Chair, Ethics Panel Member for both CAI and CAMICB, Chapter President, an accomplished author for CAI penning and editing three books for CAI, published by Nolo Publishers, CAI Press and IREM, TV Show host, an in demand speaker for chapters nationally and internationally and a skilled Strategist called to conduct strategic planning for both CA Chapters and other business ventures over the years. He additionally participates as an industry expert crafting questions for the national CMCA certification exam and is actively engaged with the Foundation for Community Association Research. As Director of Education and Client Engagement for CWD Group, Inc. AAMC® he brings his many years of skill, association involvement and enthusiasm to the Pacific Northwest.
Ken Harer, CCAL
Managing Partner, Condominium Law Group, PLLC
Ken Harer, CCAL, is Condo Law’s managing partner. He’s an experienced attorney and has been working with community associations for more than 20 years. He offers legal assistance with contracts, construction disputes, and warranties related to the Washington Condominium Act and general legal advice on interpretation, enforcement, and modification of governing documents. Ken formerly held a Reserve Specialist (RS) designation and spends the majority of his time overseeing Condominium Law Group. In fall 2010, Ken was inducted into the College of Community Association Lawyers and now holds the CCAL designation. Ken served on a non-profit Board of Directors for more than 18 years.
His practice, formed in 2000, provides assistance on all types of legal matters for condominium and homeowners associations. Ken (also known as the attorney with all those initials after his name!) earned his Juris Doctor and LLM degrees from the University of Washington, as well as a MBA, a BFA in Industrial Design, and a BA in Architecture. An active WSCAI volunteer, Ken is a frequent speaker at industry events and homeowner association seminars, and contributes regularly to industry periodicals. Since 2008, his focus has been providing general legal advice to community associations.
Marlyn Hawkins, Esq.
Partner, Barker Martin
A Puget Sound area native, Marlyn Hawkins’s practice ranges from construction defect litigation, to pre-litigation workouts to representing communities as general counsel. Marlyn began her legal career as a King County Deputy Prosecuting Attorney in the criminal division, moving to civil litigation in 2000, and has represented community associations almost exclusively since 2002. With extensive jury trial, bench trial and appellate experience, Marlyn’s general counsel practice focuses on ensuring that our clients avoid issues that lead to court scrutiny. Out of the office, Marlyn enjoys traveling, going to concerts, dancing and trying to keep up with her kids.
Senior Association Banking Officer, Columbia Bank
Jill Jones is an experienced lender specializing in lending solutions to Homeowners and Condo Associations throughout the State of Washington. Jill is active in the WSCAI serving on the Business Partner Committee. She has served as Treasurer of her condo association for over 19 years giving her a great understanding of the issues and concerns facing board members and homeowners. Jill is a former CPA with over 20 years of lending experience.
Nicole Lemons, CMCA
Director of Project Administration, Emerald Management and Consulting
Nicole Lemons, CMCA, is an experienced property management professional with over sixteen years in the industry. She is a leader in the Community Association management field, an active member of the Washington Chapter of community Association Institute (WSCAI), and holds the CMCA certification. Nicole specializes in providing administration services for construction projects and insurance claims.
Karen McDonald, CMCA, AMS, PCAM, RS
Project Manager, Association Reserves of WA
Karen McDonald, CMCA, AMS, PCAM, RS, is a Project Manager at Association Reserves of WA. A former association manager, 2018 marks Karen’s 18th year in the community association industry where she now helps bridge the gap between associations and their reserve studies. Karen is President Elect for the WSCAI Chapter and serves as liaison to the Communications Committee and the Market Expansion Committee. Outside of the office, she enjoys gardening and traveling.
Valerie Oman, Esq.
Partner Attorney, Condominium Law Group
Valerie Oman, Esq., is a partner at Condominium Law Group, where she has practiced since 2009. She represents community associations on collections, general counsel, and governance issues. Valerie is passionate about providing high quality, practical legal services and solutions to our clients. Valerie graduated cum laude from Seattle University School of Law (2005). Valerie grew up in the Pacific Northwest, is an avid Seahawks fan, and speaks four languages with varying degrees of fluency. Valerie loves spending time with her young child, family, and friends as well as her dog, Dot. She can often be found hiking, cooking, or planning her next travel adventure. An active WSCAI volunteer, Valerie is a speaker at industry events, management seminars, and community associations, and contributes regularly to industry periodicals.
Anthony L. (“Tony”) Rafel, Esq.
Managing Partner, Rafel Law Group, PLLC
Anthony “Tony” Rafel, Esq, serves as Vice President of WSCAI’s Board of Directors and a former Co-Chair of WSCAI’s Business Partners Committee. Tony has been practicing law in Seattle for 35 years, with a focus on community association law for the last 25 years. He is the Managing Partner of Rafel Law Group PLLC, with offices in Seattle and Portland, and practices actively in both states, handling construction and product defect, insurance coverage, covenant and rule enforcement, boundary and nuisance cases, among many others. Tony also serves as a trusted advisor to boards, helping them to solve problems, resolve disputes and practice good governance. Tony has been peer-selected as a Washington Law & Politics SuperLawyer™ every year since 2003 and holds the top peer-review rating for legal skill and ethical standards from Martindale-Hubbell. He is a past president of the Federal Bar Association of the Western District of Washington and lawyer representative to the Ninth Circuit Judicial Conference. Tony lives in Seattle with his wife, Megan, and their aging but still yummy Labrador retriever, Joey.
Partner & Seattle’s Lead General Counsel, Barker Martin, P.S.
David Silver is a partner and Seattle’s lead general counsel at Barker Martin, P.S. Dave’s practice focuses on advising condominium and homeowner associations regarding all aspects of governance, assisting associations with their day-to-day interactions with third parties, and interpreting, amending and enforcing CC&Rs. Dave is an active member of WSCAI and has been a speaker at numerous educational events.
Daniel Stein, Esq.
Partner, Stein, Sudweeks & Stein
Daniel Stein, Esq., is a partner at Stein, Sudweeks & Stein and specializes in insurance coverage and construction defect issues. He is also a contributor to the WSCAI’s Community Association Journal. Daniel earned his Bachelor of Arts at UCLA and his Juris Doctorate at USC Gould School of Law where he was a member of the Interdisciplinary Law Journal. Prior to joining Stein, Sudweeks & Stein, Daniel worked on complex class action lawsuits.
Project Construction Manager at Amento Group
Drawing from his breadth of knowledge and experience, Josh Strange’s neighborly rapport is one of his greatest assets: crafting a narrative that expertly steers clients through the construction or remediation process. Josh’s own story began right here in Seattle at Pioneer Masonry and then on to UW as a building envelope mason in the Facilities Maintenance and Construction Department. His 15 years’ field experience in building forensics, historic masonry, and commercial waterproofing led nicely into his work at Amento Group. In 2014, Josh joined Amento Group as a Field Technician, scaling Seattle’s skyline to perform condition assessments and leak investigations. Now a Construction Project Manager, Josh provides construction management services, building defect analysis, investigation forensics, litigation support, remediation planning and historic masonry restoration & preservation.