WHEN WAS THE last time you felt like you received outstanding customer service? Try to think of an example. Was it a restaurant? Your mechanic? Your doctor or dentist? How about your church? What about your job? Should you expect great customer service at your job?

What’s Olympics Got to Do With It (Construction That Is)?

Sep 8, 2021 | Article, Blog, Building Defect Investigation, Repair & Design, Chapter Happenings Sponsor, Construction, Construction Management & Consulting, Diamond Sponsor, Project Management

If you’re as Olympic-addicted as we are here at Charter Construction, then you were glued to the tv and news stations waiting for the next world record breaker or the neck and neck race for gold or the headline-grabbing Simone Biles’ and her decision not to compete.

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Is Customer Service Dead in the United States?