It’s Time to Take a People-First Approach to Technology
Property management is a service industry that hinges on personalized interactions…
How Do You Approach Technology
read more
[ Blog Categories ]
Blog
It is Spring which can only mean: spring forward, spring cleaning, spring training, March madness and annual meetings!
If it is March, it must be annual meeting time. Chances are you are thick in preparation for one of the most important meetings of the year. The chance to bring the owners of the community together to not only review last year but also elect officers and plan the year ahead. This is also a perfect time to review your banking relationship.
Year End Accounting: Loose Ends
For most associations, their fiscal year ends on December 31. If an association does not obtain an independent audit by a Certified Public Accountant, it is perhaps more imperative that boards of directors pay close attention to the year-end financial reports.
After The Fire: Starting The Restoration Process For Your Home Or Business
IF YOU’VE EXPERIENCED fire damage or smoke damage in your home or business, you may be wondering where to go for assistance and what to do next. Even a small fire can cause serious damage to a home or business. Flames, heat, smoke, and water used to put out the fire can have destructive effects on personal belongings as well as structures. 
Fraud Is On The Rise & Your Accounts Could Be At Risk!
DO YOU KNOW WHO has access to your funds and what steps to take to protect your assets? Over the last couple of years, we have seen fraud and the attempt at fraud nearly double. Following are tips on how to be a good steward of association funds and fulfill your fiduciary duty.
Reserve Study Site Visits & How They Improve Your Reserve Study
BY NOW IT’S NO SECRET that most associations within Washington State are required to do annual reserve study updates, with a site visit performed by a reserve study professional every 3rd year. But did you know the ways that the site visit helps make your reserve study that much more useful? You might be surprised!
Water Damage Checklist: What You Should Do Immediately
WATER DAMAGE IS one of the most frustrating and damaging events that can happen in your home or business. Water damage can result from a variety of different situations. Each situation is a little different and comes with different clean up procedures. No matter what caused the water damage, there are some routine procedures that you can follow until help arrives to prevent further damage.
Is Customer Service Dead in the United States?
WHEN WAS THE last time you felt like you received outstanding customer service? Try to think of an example. Was it a restaurant? Your mechanic? Your doctor or dentist? How about your church? What about your job? Should you expect great customer service at your job?
Why a Leak Log Is Essential for Community Management
WHEN CONDOMINIUM BOARD MEMBERS & COMMUNITY ASSOCIATION MANAGERS move on, they often take vital institutional knowledge with them. That’s why it’s essential to keep a running record of maintenance incidents, including pipe leaks.
Why Do I Need A Snow & Ice Contract In Puget Sound?
MANY HOA AND CONDO BOARDS ask themselves every year if they need a snow contract? After all this is Seattle, it will melt off by noon. Let’s look at a few issues before deciding. There are 1 million slip and fall claims every year, in the US. The average slip and fall claim is $48,000. What is your association liable for? Are you insured for this?
