Community Associations Institute (CAI) and the CAI Research Foundation are dedicated to conducting research and acting as a clearinghouse for information on innovations and best practices in community association creation and management. As part of the newly developed Best Practices project, operations related to various functional areas of community associations–governance, resident involvement and conflict resolution, and reserve studies/management–were presented during CAI’s 50th National Conference in May 2001. The second series of Best Practice reports on the areas of financial operations, strategic planning, and community harmony & spirit, debuted in October 2001 at CAI’s Community Leadership Forum.

Please feel free to e-mail these reports to your colleagues, or copy and distribute them at staff or board meetings.

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